Refund policy

Last Updated: [20/01/2026]

Thank you for choosing Title Belt Store. Customer satisfaction is important to us, and this Refund & Return Policy outlines the conditions, process, and timelines for returns and refunds made through our website.

1. Return Timeframe

Return requests for eligible products must be submitted within 14 days from the date your order is delivered, as confirmed by the shipping carrier.

Requests made after this period may not be approved.

2. Return Eligibility Requirements

Returned items must meet the following conditions to qualify:

  • The product must be unused and in original condition
  • All original tags, labels, and packaging must be included
  • A valid order number or purchase confirmation must be provided

Items that fail to meet these requirements may be refused or returned to the customer without refund.

3. Return Request Process

To request a return, please contact our customer support team:

Email: titlebeltstore@gmail.com

When submitting your request, include:

  • Your order number
  • The product(s) you wish to return
  • A brief explanation for the return request

Once your request is reviewed and approved, we will send you detailed return instructions, including the authorized return address.

Please note: Items sent back without prior approval will not be accepted or refunded.

4. Return Shipping Responsibility

  • For returns due to personal preference, size issues, or change of mind, the customer is responsible for return shipping charges.
  • If the return is the result of an error on our part, such as receiving a defective or incorrect item, return shipping costs will be covered by Title Belt Store after approval.

Shipping fees are non-refundable unless otherwise required by applicable consumer protection laws.

5. Refund Timeline

After your returned item is received and inspected:

  • Approved refunds are usually issued within 10 business days
  • Refunds are processed to the original payment method used at checkout

Please allow additional time for your bank or payment provider to reflect the refund in your account.

6. Exchanges

If you wish to exchange an item for a different size, design, or variation:

  • Exchanges are subject to product availability
  • Additional shipping charges may apply unless the exchange is due to an error or defect

7. Damaged or Incorrect Orders

If your order arrives damaged, defective, or does not match what you purchased:

  • Notify us within 48 hours of delivery
  • Provide clear photos or video evidence of the issue

Our team will assess the claim and guide you through the next steps, which may include replacement, return, or refund.

8. Contact Information

For questions regarding returns, refunds, or exchanges, please contact us:

Title Belt Store
Email: titlebeltstore@gmail.com
Phone: +1 (682) 396-9563